VISITOR RESTRICTIONS IN PLACE. Visit link for details and more updates.
VISITOR RESTRICTIONS IN PLACE. Visit link for details and more updates.
Wentworth-Douglass Hospital’s drive-thru COVID-19 testing site is now closed to non-patients.
All Wentworth-Douglass Hospital and Wentworth Health Partners patients may continue to request a COVID-19 test through the office of their primary care provider.
On this page:
In these extraordinary times, Wentworth-Douglass Hospital has taken extraordinary steps to ensure the health of our community – caring for the most vulnerable and preparing to meet an unprecedented need.
Our services have remained available for urgent needs throughout the COVID-19 pandemic, and we are safely seeing patients across our service lines and following new infection prevention protocols.
Our commitment to your care and safety has never been stronger.
What to do if you are experiencing symptoms of COVID-19
Location: 10 Members Way, Dover, NH
Wentworth Health Partners has opened a Respiratory Illness Clinic for current patients at 10 Members Way in Dover open Monday through Friday from 9:00 a.m. to 5:00 p.m. Established patients who are experiencing any COVID-19 symptoms or irregular respiratory symptoms such as such as coughing, sore throat, runny nose, nasal congestion, or fever (above 100.4), should call their Wentworth Health Partners primary care provider to be triaged to the Respiratory Illness Clinic for evaluation.
Respiratory Illness Clinic staff will evaluate patients and will test patients for COVID-19, influenza, and strep throat, if needed.
If you do not have a Wentworth Health Partners primary care provider or do not have a primary care provider at all, a visit to Wentworth-Douglass Hospital’s Express Care locations in Dover or Lee can address your respiratory symptoms.
If you have life-threatening symptoms, like difficulty breathing or chest pressure, please call 911.
Drive-Thru Location: Wentworth-Douglass Hospital Parking Garage, 789 Central Avenue, Dover, NH
Wentworth-Douglass Hospital offers easy, professional and safe access to COVID-19 diagnostic testing to existing Wentworth-Douglass and Wentworth Health Partners patients. The Drive-Thru offers Covid-19 PCR tests for people who have symptoms and those who are asymptomatic.
If you have a Wentworth-Douglass/Wentworth Health Partners or Mass General Brigham primary care provider, please call your provider's office for the most efficient scheduling of your test.
Other community members are encouraged to visit pharmacies, and retail locations where COVID-19 tests have become widely available.
Wentworth-Douglass Hospital offers Rapid Antigen Tests to patients who are experiencing symptoms that started within the last 7 days. Results are usually available in about 20 minutes.
Wentworth Health Partners (WHP) patients who would like to be evaluated for a Rapid Antigen Test should call their provider’s office. Evaluations to determine if Rapid Antigen Test is indicated are available for WHP patients by appointment at 10 Members Way in Dover.
If you do not have a WHP provider and would like to be evaluated to see if a Rapid Antigen Test of right for you, you may visit Wentworth-Douglass Express Care in Dover or Lee. You will be examined and treated by a provider during this visit. Time slots are available daily from 8:00 a.m. – 8:00 p.m. and can be scheduled online.
The cost of COVID-19 testing and evaluations can vary by insurance carrier. Please speak to your carrier or call our Price Estimate line at (603) 740-2205.
Currently, individuals age five and older are eligible to receive the COVID-19 vaccine.
Wentworth-Douglass Hospital continues to work hard to make sure our environment remains safe for patients, employees, volunteers, visitors, and the greater community. To support this, we have updated our visitor guidelines.
It is important to get the care you need for your health conditions. Delaying care for chronic conditions like diabetes, heart disease, and chronic obstructive pulmonary disorder (COPD) can have a lasting impact. Regular preventive care, even during our current pandemic, care can help foster a lifetime of wellness.
Wentworth-Douglass Hospital and Wentworth Health Partners are here to help you connect with your care team in a convenient way that works for you or your family.
What to Expect
You will notice differences when you visit our facilities. We have established new protocols to prevent the spread of illness, including enhanced cleaning methods, limiting visitors, requiring everyone to sanitize their hands and wear masks, and implementing new testing procedures to identify and isolate suspected COVID-19 patients.
As part of our Safe Care Commitment, we are screening all patients and visitors on arrival for symptoms to protect them, their families and our staff, before they are welcomed into the hospital. You may be asked multiple times about any symptoms you are experiencing—please be patient. It is for your safety.
To help us safely care for you, please notify your provider’s office if you have any upper respiratory symptoms before coming to the hospital, including new or worsening fever, cough, sore throat, runny nose/nasal congestion, shortness of breath, muscle aches, or inability to smell or taste.
Patients and visitors are required to wear a mask during their entire visit, maintain social distancing, and practice good hand hygiene.
We are pleased to offer virtual appointments using a “HealthCare Secure” version of Zoom developed by Mass General Brigham. This service is available with most Wentworth Health Partners physicians, nurse practitioners, physician assistants, midwives, behavioral health therapists, rehab therapists, nutritionists, diabetes educators, nurses, and others. Call your provider’s office to find out if you are a candidate for virtual care.
If you are experiencing symptoms that need urgent medical care, our Emergency Department, Express Care and Portsmouth Prompt Care locations are ready to provide expert care. Read more about Immediate Care options.
Pregnancy & COVID-19
If you are pregnant, naturally you will have some questions about COVID-19 and how the virus could affect you, your baby and your birth plan. We want to reassure you that that we’re staying on top of this evolving situation and you can expect to receive the same great care you have always received during this time. The Women & Children's Center has created an online resource to answer some of the most common questions related to COVID-19. Read More Here.
Patient safety has always been at the heart of our mission – and now more than ever we continue to engage in vigilant prevention measures to reduce the risk of any infection while implementing additional protocols in response to the pandemic.
These measures are in place to reduce the risk of spreading any infectious disease, including COVID-19:
Anyone who enters Wentworth-Douglass Hospital or any of its facilities with walk-in services will be screened upon entry. We will be asking a few simple questions and you may be asked to return home depending on the circumstances.
Everyone in our facilities, both staff and patients, will be wearing procedural masks to help protect against the spread of COVID-19. You will be provided a mask upon entry and are asked to wear it throughout your visit.
Anyone entering out buildings will be asked to sanitize their hands. Hand sanitizer stations are also available throughout our buildings.
We ask everyone to help us practice good physical distancing -keeping at least 6 feet between yourself and others. You will notice change to our waiting rooms and other commons areas to help encourage this separation.
We are continuing our aggressive cleaning and disinfecting protocols, but are adding additional safeguards to prevent the spread of infection:
If you have questions about an upcoming appointment, please contact your provider's office.
Visit this page for facts about coronavirus, how to protect yourself, and more.Learn More
In these extraordinary times, Wentworth-Douglass Hospital has taken extraordinary steps to ensure the health of our community. This booklet shares information about our COVID response to assure you that Wentworth-Douglass is ready to meet all your healthcare needs safely.Read More
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