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03/21/2023
DOVER, NH – For a decade running, Wentworth-Douglass Hospital has remained among the best hospitals in the nation for patient experience, according to rankings released Wednesday by Healthgrades, a healthcare data company.
2023 is the 10th consecutive year Wentworth-Douglass has been named a recipient of the company’s outstanding patient experience award, which is given to those ranked among the top 15% in the nation in that category.
Wentworth-Douglass was the only hospital honored with the 2023 award on the Seacoast.
“To consistently be awarded this honor is a real example of how we strive to set Wentworth-Douglass apart. A decade of recognition for our patient experience showcases the unwavering commitment our staff has in providing compassionate, quality care,” said Jeff Hughes, President and COO of Wentworth-Douglass. “This award reflects their dedication, innovation, and patient-centered approach.”
For the annual analysis, Healthgrades independently analyzed patient experience surveys from HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) obtained from the Centers for Medicare and Medicaid Services.
The company found that 81% of patients would “definitely recommend” Wentworth-Douglass, 11% higher than the national average.
Healthgrades’ ratings are publicly available on their website: https://www.healthgrades.com/.