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Emergency Services

Patient with a provider in the Wentworth-Douglass Hospital Emergency Room.

Adult and Pediatric Emergency Services

Our specialized emergency care team is staffed by board-certified emergency medicine physicians, allied health providers, nurses and clinical staff who provide the latest treatment and emergency protocols. We are a Level III Adult and Pediatric Trauma Center with a clinical affiliation with Massachusetts General Hospital’s Trauma and Acute Care Surgery Program.

We have Advanced Certification as a Primary Stroke Center and an affiliation with Massachusetts General Hospital provides advanced diagnosis and treatments for patients experiencing a stroke.

There's also an on-call cardiac catheterization laboratory for emergency cardiac procedures. Plus, we follow the lastest treatment protocols for the care of sepsis (serious infection) so that quicker diagnosis and treatments based on the best standards of care can result in better patient recovery. 

Our dedicated trauma team immediately responds to all adult and pediatric trauma patients who arrive at the Wentworth-Douglass Hospital Emergency Room. 

Our Emergency Department staff is also actively engaged in research, education, prevention, disaster planning, community education, public safety policy, toxicology, pre-hospital care and emergency trauma medicine.

Your Visit to the ER: What to Expect

Call 911 if you or a loved one is experiencing a life-threatening emergency.

When you arrive at the Wentworth-Douglass Hospital Emergency Room, a nurse will ask you about your condition and perform a brief exam. You may also be asked about your medical history, allergies and current medications. This process helps ensure the most serious conditions are treated first.

Every effort is made to provide emergency care as quickly as possible. Waiting time varies depending on the number of patients in the department and the level of care they require. If you have any concerns about your wait time, nutritional needs, or any other issue, please let your nurse or person at the desk know as soon as possible.

Emergency patients will be asked to provide information to our Registration Department, including your name, address, personal information and medical insurance coverage, if applicable. The registrar will ask you to sign a consent form to authorize appropriate medical treatment. Consent from a parent or legal guardian is required for children.

An emergency medicine doctor will do a thorough exam and may order additional tests and procedures. There may be a wait for procedures such as x-rays and laboratory tests and for the results to be processed and reviewed. We will do our best to keep you informed on wait times.

Based on your condition, you may be discharged from the emergency room, admitted to the hospital or referred to another doctor for follow-up.

You will receive written instructions before you go home. It is important that you understand and follow your discharge instructions, so please us know if you do not understand the instruction or f you have any questions.

Once home, be sure to follow-up with your primary care doctor or schedule appointments with specialists. We can refer you to appropriate physicians for follow-up care if needed.

If you have questions about your recent visit, please contact us at 603-742-5252.

Express Care (Urgent Care)

If you need immediate care but your condition is not life-threatening, consider using our Express Care services. Our two Express Care locations in Dover and Lee are open daily from 8:00 a.m. to 8:00 p.m.

Visit the Express Care website.

Contact Us

Wentworth-Douglass Hospital Emergency Department

789 Central Avenue

Dover, NH 03820

Phone: (603) 742-5252

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