How do I prepare for my first appointment?
Please arrive 15 minutes before your appointment time. Please note, if you are more than 10 minutes late for your appointment, your provider may ask that you reschedule. You will receive a reminder call prior to your appointment. If you should have any questions or concerns, please call our office between 7:00 am and 5:30 pm. Please bring with you the following documents:
- Photo ID, updated insurance cards and imaging reports if applicable
Do you offer Ketamine Infusion Therapy?
Under specialized care from the Center for Pain Management team, we now offer intravenous ketamine which can be an effective treatment for patients suffering from chronic pain and/or depression.
Patients must be 15 years or older and cannot self-refer: patients must be referred by a primary care provider or specialist. Referrals are not required for current Center for Pain Management patients. All patients will go through a thorough consultation process that will determine eligibility and patient’s suitability for intravenous Ketamine.
Please note that ketamine is currently not covered by most insurances and should be considered an out-of-pocket expense. Costs for this service range (as of October 1, 2024) from $328* to $671* depending on the infusion time and medication concentration. *Please contact the Center for Pain Management for the latest cost information unique to your treatment plan.
Where can I fill my prescriptions?
Prescriptions can be filled at the pharmacy on the first floor of the hospital (open Monday-Friday 7 -5:30 p.m.) Or you may go to any pharmacy you wish.
What if I need financial assistance?
If you require financial assistance to enable you to afford the health care that you need, please ask any staff member and they will provide you with a Wentworth-Douglass Hospital Financial Assistance Application and a copy of the Financial Assistance Policy. If you are a self-pay patient pursuant to RSA 151:12−b, you will receive a discount off charges at the time of billing that is consistent with discounts provided to patients covered by commercial health insurance as required by state law (NH RSA 151:12−b). For questions regarding your bill, please call 617-726-3884. For questions regarding Financial Assistance, please call (603) 740-3342.