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Current Visitor Guidelines (Effective March 14)

Wentworth-Douglass Hospital recognizes the importance of patients feeling supported while in the hospital. We understand the need of our patients to have visitors and need of family and friends to provide support to their loved one while in the hospital. The health and safety of our patients, visitors, and staff remains our top priority. Knowing COVID-19 is with us for the foreseeable future, we remain deeply committed to providing the safest possible environment for health care. 


Inpatient
A patient may have a total of two visitors at a time; support persons* are considered in addition to visitors. Visiting hours are from 11 a.m. to 8:00 p.m.

These visiting hours do not apply to support persons*.

 

Labor & Delivery

Patients may be accompanied by two support persons*. In the case of a cesarean section (C-Section) only one support person will be allowed in the operating room and the support person will be asked to stay in the patient's room during the C-Section birth. 

 

Patients may have two visitors at a time during their postpartum stay between 11:00 a.m. and 8:00 p.m. 

 

Siblings may visit between 3:00 p.m. and 7:00 p.m. during the postpartum period. 

 

Outpatient Services and Practices, Procedural Areas, and Emergency Department
One visitor or support person* is permitted to accompany the patient.  

 

Visitor Expectations
When you arrive at our facilities, you will be given a procedural or surgical facemask to wear. If you have a face covering from home, you will be asked to replace it with the facemask we provide to wear during your stay or visit. Patients and visitors who choose to wear their own face covering must wear the facility-issued facemask on top.

 

Inpatients must wear the facility-issued facemask while outside of their room and when staff or visitors enter the room.

 

Visitors will be excluded from visiting if they have symptoms consistent with COVID-19, have active COVID-19 infection, or have confirmed COVID-19 exposure and are in the quarantine period.

 

To support these new guidelines, the Garrison Wing entrance is closed. Please use the Main, Emergency Department, or South entrances.

We recognize this is a difficult time for you and your family and we appreciate your help and understanding.

 

*Support Persons are birth partners, parents/caregivers of pediatric patients, attorneys of patients, and designated support persons for patients with disabilities.

Visiting the Hospital

Please refer to the current visitor guidelines outlined above.

We want you to feel like family when you are here by offering you and your visitors some of the comforts of home.

Patient Rooms

Patient Rooms in Wentworth-Douglass Hospital’s Garrison Wings offers generously sized, comfortable spaces to help you feel at home. Most rooms offer sleeper sofas for family members who wish to stay overnight. If your room does not have one, please ask and we will make one available.

Medical Hospital Services | Wentworth-Douglass Hospital

Visiting Hours and Quiet Time

Your friends and family may visit you whenever you please with our flexible visiting hours. 

Because new moms and babies need their rest, we do ask that visitors to the Birth Center be limited to immediate family and/or the mother’s support person during our afternoon quiet time from 1:00 – 3:00. All visitors to the Birth Center need to check-in at the Center’s front desk.

The Main Entrance, South Entrance and Garrison Wing Entrance are open from 5:30 a.m.  – 9:00 p.m. Patients or visitors arriving after 9:00 p.m. should enter through the Emergency Department entrance, which is open 24-hours per day. Use the phone on the wall to call security to enter the hospital. 

* Please note: Wentworth-Douglass Hospital is a latex-free environment. Please do not bring rubber balloons to the hospital. Mylar (foil) balloons are OK.

WDH | Medical Hospital Services

Food Services & Cafeterias 

The Department of Food and Nutrition prepares food for patients, staff and visitors. All in-house patients select food from the Room Service menu anytime between 7 a.m. and 6 p.m. Patients with special needs will be assisted with menu selections.

Registered Dietitians and Diet Technicians, who are members of the American Dietetic Association, perform nutritional assessments on all patients. Dietitians working with physicians make recommendations for patients who require special nutritional care.

The Cafeteria is open daily from 7:00 a.m. – 7:00 p.m.

The Waterfall Café features Starbucks coffee and beverages, pastries, soups and other prepared snacks, salads and sandwiches. It is located in the Hospital's Main Lobby and is open Monday - Friday from 7:00 a.m. – 5:00 p.m.

Vending machines are located near the cafeteria and on the first floor of the Garrison Wing (take a right off of elevator 13 or 14).

Hospital Medical Services | WDH

Television & Wifi

We offer free cable television service in all of our patient rooms. 

We offer free wireless internet access to patients and visitors under “hotspot_wifi.”

ATMs

Two ATMs operated by TD Bank and Service Credit Union are located near elevators 1&2.

Meditation Room & Healing Garden

Looking for a place for quiet reflection or healing conversation? The meditation room is a quiet, contemplative room that is open to patients, families and staff 24 hours a day. It is located near our Main Lobby, across from elevators 1 and 2. The Healing Garden is a peaceful area designed to help reduce stress and promote healing. Each day, patients, families, visitors and employees visit this lovely outdoors space located outside the Garrison Wing.

Waiting Areas

Wait for your loved one in comfort at one of the visitor waiting areas located throughout the hospital. 
To maintain confidentiality, please refrain from discussing patient care in public areas. Please ask us if you need a private space for conversation.

Lodging

Some local hotels and motels offer discounted rooms rates for our patients and visitors. Please call the business directly to inquire about room rates and to make a reservation.

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Wentworth-Douglass Hospital

789 Central Avenue

Dover, New Hampshire 03820


Phone: (603) 742-5252

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