You have a right to safe and appropriate care and services by people who treat you with respect and dignity. Understanding your patient rights and responsibilities, helps use provide care to better meet your needs. Use the pages below to learn about your rights and who to contact if you have feedback, questions or concerns about your care.
Everyone should expect a safe, caring, and inclusive environment in all our spaces.
Our Patient Code of Conduct helps us to meet this goal. Words or actions that are disrespectful, racist, discriminatory, hostile, or harassing are not welcome.
At Wentworth-Douglass, we place the highest priority on respecting your privacy and the confidentiality of your health information. We strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA).
Read the Mass General Brigham Notice of Privacy Practices for more information about your privacy rights as a patient.
You may submit compliance concerns in these ways:
Please Note: You may use any of the above options to report anonymously.
This notice describes Mass General Brigham’s participation in an Organized Health Care Arrangement.
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