Interpreters and Communication Services

Wentworth-Douglass are pleased to provide immediate and equal access to effective communication aids and services. These auxiliary aids and services are available free of charge.

Please indicate your language on this document or call 1-844-311-9901 to reach an Interpreter. 

See Languages (PDF)

Interpreter Telephone Service

Patients of Wentworth-Douglass with limited-English proficiency may call our toll-free Language Services numbers at 

(833) 625-9606 (Espanol) (855) 938-0457 (Bahasa Indonesian) 

(844)-311-9901 (all other languages). 

Español

Bahasa Indonesian

Devices, aids and services

The following is a partial listing of devices, aids, and services available to you during your stay.

Deaf/Hard of Hearing Aids & Services

• Personal Communicator/Amplifier
• Large Button Telephone with Volume Control/Ringer Light
• Wipe Board/Eraser
• Licensed ASL Interpreters
• Video Conferencing with Certified ASL Interpreters
• Closed Caption Televisions
• Baby Cry & Signaler
• Door Knocker (light alerts patient when anyone knocks at the door)
• Hearing Aid Batteries (limited sizes)
• CART (Communication Access Real-Time Translation), a real-time captioning system to
  transcribe spoken speech into written text 

Visual Aids & Services

• Tape and CD Recorder & CDs/Tapes for personalized instructions
• Advance Directives in Braille and on Audio Tape
• Patient Rights in Braille and on Audio Tape
• Magnifiers
• Signature Guides
• Bold Write Pen (unique point provides bold, easy writing)

Patients with Limited English Proficiency

• Video Remote Interpreting
• Vidatak EZ Language Boards - Available in English, Vietnamese, Chinese, Indonesian, Spanish, French, Arabic, Tagalog, Korean, Russian, Japanese, Polish, Portuguese, German, Italian and Farsi (Persian)
• Point To Talk Booklets - Available in 19 Different Languages
• On-Site Interpreters are available by contacting Interpreter Services/Communications

Interpreter Telephone Service

Details and phone numbers higher in the page. Please state your language to the operator and they will immediately connect you to a live interpreter. You and the interpreter will then be transferred to Wentworth-Douglass Hospital for further assistance. Please be prepared to provide the following information:

• Your name
• Your date of birth
• Reason for call
• Number to call back (in case you are disconnected)

This service is available 24 hours a day - 7 days a week.

Additional contacts

Interpreter Services/Communications Manager: (603) 740-2451
Interpreter Services/Communications Coordinator: (603) 740-3399
Communications Staff: (603) 742-5252
TTY: (603) 740-2240