Interpreters & Effective Communication Services

We are pleased to provide immediate and equal access to effective communication aids and services. These auxiliary aids and services are available free of charge.

Call 1-844-311-9901 to reach an Interpreter. 

Interpreter Telephone Service

Español: 833-625-9606

Bahasa Indonesian: 855-938-0457

All other languages: 844-311-9901

Devices, aids and services

The following is a partial listing of devices, aids, and services available to you during your stay.

Deaf/Hard of Hearing Aids & Services

• Personal Communicator/Amplifier
• Large Button Telephone with Volume Control/Ringer Light
• Wipe Board/Eraser
• Licensed ASL Interpreters
• Video Conferencing with Certified ASL Interpreters
• Closed Caption Televisions
• Baby Cry & Signaler
• Door Knocker (light alerts patient when anyone knocks at the door)
• Hearing Aid Batteries (limited sizes)
• CART (Communication Access Real-Time Translation), a real-time captioning system to
  transcribe spoken speech into written text 

Visual Aids & Services

• Tape and CD Recorder & CDs/Tapes for personalized instructions
• Advance Directives in Braille and on Audio Tape
• Patient Rights in Braille and on Audio Tape
• Magnifiers
• Signature Guides
• Bold Write Pen (unique point provides bold, easy writing)

Patients with Limited English Proficiency

• Video Remote Interpreting
• Vidatak EZ Language Boards - Available in English, Vietnamese, Chinese, Indonesian, Spanish, French, Arabic, Tagalog, Korean, Russian, Japanese, Polish, Portuguese, German, Italian and Farsi (Persian)
• Point To Talk Booklets - Available in 19 Different Languages
• On-Site Interpreters are available by contacting Interpreter Services

Interpreter Telephone Service

Details and phone numbers higher in the page. Please state your language to the operator and they will immediately connect you to a live interpreter. You and the interpreter will then be transferred to Wentworth-Douglass Hospital for further assistance. Please be prepared to provide the following information:

• Your name
• Your date of birth
• Reason for call
• Number to call back (in case you are disconnected)

This service is available 24 hours a day - 7 days a week.

Additional Contacts

Interpreter Services Manager: 603-740-2451

Interpreter Services Coordinator: 603-740-3399

24/7 Operators: 603-742-5252

TTY: 603-740-2240