Patient Billing and Financial Assistance

Visit Mass General Brigham's Patient Billing and Financial Assistance page for detailed information. Open Monday - Friday 9:00 a.m. to 4:30 p.m. Questions about your bill?  (617) 726-3884.

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Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing.

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, like a copayment, coinsurance, or deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

Read more about your rights and protections against surprise medical bills