Billing and Insurance

• request financial assistance
• get cost estimates for services
• apply for insurance programs
• pay your bill online   
• get CMS-required hospital charge data 

Patient Billing and Financial Assistance

Visit Mass General Brigham's Patient Billing and Financial Assistance page for detailed information. Open Monday - Friday 9:00 a.m. to 4:30 p.m. Questions about your bill?  (617) 726-3884.

Important Medicaid redetermination update

Medicaid has maintained members’ coverage and benefits due to continuous coverage requirements that started during the COVID-19 emergency. Starting April 1, Medicaid will return to its normal annual renewal process. If Medicaid has enough information to confirm your eligibility, your coverage will be renewed automatically. If Medicaid is not able to confirm your eligibility automatically, you will receive a renewal form in a yellow envelope to the mailing address that is on file.

To avoid disruption in coverage, please visit your state’s website to ensure Medicaid has your most current information.

• Massachusetts Medicaid
• New Hampshire
• MedicaidMaine Medicaid

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing.

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, like a copayment, coinsurance, or deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

Read more about your rights and protections against surprise medical bills