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Billing & Insurance

Billing and Financial Assistance

Billing and Insurance

Patient Billing and Financial Assistance

Visit Mass General Brigham's Patient Billing and Financial Assistance page for detailed information. Open Monday - Friday 9:00 a.m. to 4:30 p.m. Questions about your bill?  (617) 726-3884.

Important Medicaid redetermination update

On April 1st, Medicaid (Masshealth in Massachusetts) returned to its normal annual renewal process. If Medicaid has enough information to confirm your eligibility, your coverage was renewed automatically. If Medicaid was not able to confirm your eligibility automatically, you will receive a renewal form in a colored envelope (blue in Massachusetts, yellow in New Hampshire) to the mailing address on file. If you receive any communication from Medicaid in the mail, do not ignore it, act now to avoid disruption or loss of coverage.

Please visit your state’s website to ensure Medicaid has your most current information:

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing.

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, like a copayment, coinsurance, or deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

Read more about your rights and protections against surprise medical bills

CMS-Required Hospital Charge Data

As required by the federal government, we publish information (a machine-readable file) about the rates negotiated with insurance companies for all services and items offered by our hospital. The information is NOT an estimate of the costs that you are responsible for paying.

Learn More

Health Insurance Marketplace

Do you need health insurance coverage? Do you have questions about which plan is right for you? Need help applying for coverage? We are able to offer assistance with these questions and more!

Learn More

Contact Us

Billing Questions
(617) 726-3884

Price Estimates
(617) 726-3884 (Option 2)

Financial Assistance
(603) 740-3234


Pay your bill online using Patient Gateway

You may pay your bills by going to Patient Gateway.

Your bill will cover all charges from Wentworth-Douglass, Wentworth Health Partners, and services from any other Mass General Brigham organization.

Visit Patient Gateway

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