Billing and Insurance

It is Wentworth-Douglass Hospital’s mission to provide you or your loved ones with the highest quality, most cost-effective health care. This page provides information on your bill, financial assistance, how to get price estimates , and help applying for insurance programs. 

For detailed information, you may visit Mass General Brigham's Patient Billing and Financial Assistance page. 

Effective July 15, 2020,  Wentworth-Douglass Hospital no longer offers walk-in billing assistance services. If you have questions about your bill, please call Mass General Brigham/Partners HealthCare’s central office at (617) 726-3884 (Open Monday - Friday 9:00 a.m. to 4:30 p.m.)

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

Effective 1/1/22

Read more about your rights and protections against surprise medical bills