Please note that our screening and masking policies are changing on May 12, 2023 following the end of the COVID-19 Public Health Emergency.

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Billing & Insurance

Billing and Financial Assistance

Billing and Insurance

Patient Billing and Financial Assistance

Visit Mass General Brigham's Patient Billing and Financial Assistance page for detailed information. Open Monday - Friday 9:00 a.m. to 4:30 p.m. Questions about your bill?  (617) 726-3884.

Important Medicaid redetermination update

Medicaid has maintained members’ coverage and benefits due to continuous coverage requirements that started during the COVID-19 emergency. Starting April 1, Medicaid will return to its normal annual renewal process. If Medicaid has enough information to confirm your eligibility, your coverage will be renewed automatically. If Medicaid is not able to confirm your eligibility automatically, you will receive a renewal form in a yellow envelope to the mailing address that is on file.

To avoid disruption in coverage, please visit your state’s website to ensure Medicaid has your most current information.

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing.

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, like a copayment, coinsurance, or deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

Read more about your rights and protections against surprise medical bills

CMS-Required Hospital Charge Data

As required by the federal government, we publish information (a machine-readable file) about the rates negotiated with insurance companies for all services and items offered by our hospital. The information is NOT an estimate of the costs that you are responsible for paying.

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Health Insurance Marketplace

Do you need health insurance coverage? Do you have questions about which plan is right for you? Need help applying for coverage? We are able to offer assistance with these questions and more!

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Contact Us

Billing Questions
(617) 726-3884

Price Estimates
(617) 726-3884 (Option 2)

Financial Assistance
(603) 740-3234


Pay your bill online using Patient Gateway

You may pay your bills by going to Patient Gateway.

Your bill will cover all charges from Wentworth-Douglass, Wentworth Health Partners, and services from any other Mass General Brigham organization.

Visit Patient Gateway

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