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Wentworth-Douglass is Always Here for the Care You Need

From broken bones to tick bites or more life-threatening conditions, the Wentworth-Douglass Hospital family is here to deliver healthcare with heart every day – even during a pandemic.

While this is a confusing and challenging time, Wentworth-Douglass Hospital is forging ahead and embracing our new normal surrounding COVID-19. We are rising to the occasion to care for patients who need us while ensuring that our existing patients can connect with their providers. We are starting to plan to re-open services as soon as possible, but if you need care now, don’t wait. Our Emergency Department, Express Care and Portsmouth Prompt Care locations are ready and waiting to care for you. All Wentworth-Douglass Hospital and Wentworth Health Partners facilities are clean, safe, and normal precautions will be followed to reduce or eliminate exposure to other illnesses.

Virtual Visits
Keeping our patients healthy and safe during this difficult time is our highest priority. While we work behind the scenes to ready our services and reinstate non-urgent appointments and procedures, we want to make sure you are receiving the care you need.
We are pleased to offer virtual appointments using a “HealthCare Secure” version of Zoom developed by Mass General Brigham. This service is available to patients of most Wentworth-Douglass physicians, nurse practitioners, physician assistants, midwives, behavioral health therapists, rehab therapists, nutritionists, diabetes educators, nurses, and others.

Call your provider’s office to find out if you are a candidate for virtual care.

Express Care & Prompt Care

Sometimes care can’t wait. Patients experiencing non-respiratory illnesses or injuries who need care fast are encouraged to visit Wentworth-Douglass Express Care in Dover and Lee or Walk-in Prompt Care at our Portsmouth Outpatient Center.

Emergency Department

Our Emergency Department is always open to care for patients who are experiencing heart attack, stroke, and other life-threatening conditions.

“We have heard that because of the COVID-19 pandemic, some community members might be afraid to visit to the hospital,” said Stacey Savage, MSN, RN, CPEN, CEN, TCRN, Clinical Director of Emergency Nursing at Wentworth-Douglass Hospital.

“We want patients to know that it is absolutely safe to visit any of our emergency or urgent care locations as we are treating anyone with mild respiratory illness or COVID-19 symptoms in specially designed locations and, if their condition is severe and requires hospitalization, COVID-19 positive patients stay in negative pressure rooms in a separate area of the hospital,” Savage added.


Respiratory Illness Clinics

To offer patients the best care possible, Wentworth-Douglass Hospital has opened two walk-in Respiratory Illness Clinics in Dover.
These Respiratory Illness Clinics are designed for people experiencing moderate or prolonged symptoms or COVID-19 or other respiratory illnesses. Moderate COVID-19 symptoms include coughing, fever (above 100.4), chills, and a general feeling of malaise or fatigue that prevents you from getting out of bed or off the couch. Those at high-risk for COVID-19 include those who are age 70 or older, with severe lung disease (asthma, bronchiectasis, cystic fibrosis, COPD, emphysema, etc.), severe heart disease, or on dialysis, and more.

For clinic hours and locations, visit our website at wdhospital/org/covid19.

Remember, patients who are experiencing a medical emergency should always call 9-1-1.

COVID-19 Community Hotline

If you are experiencing common symptoms of COVID-19, such as a fever, cough, and body aches, stay home and call your primary care doctor or the Wentworth-Douglass Hospital COVID-19 Community Hotline at: (603) 609-6000.

The hotline is open:

Monday through Friday
8:00 a.m. to 5:00 p.m.

Saturday and Sunday
9:00 a.m. to 2:00 p.m.

Wentworth-Douglass Hospital is here for you to deliver the care you need. We have been delivering healthcare with heart to the Seacoast since 1906, and we will always be here to help individuals and families achieve or maintain their personal best health. Learn more about our COVID-19 response at

If you have any questions, please reach out to any Wentworth-Douglass Hospital service or provider or call our COVID-19 Community Hotline at (603) 609-6000.

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